Privacy Policy

Effective Date: 20.02.26
Last Updated: 24.02.26

This Privacy Policy explains how Southern Access Solutions Ltd collects and uses personal data through our website: www.southern-access.co.uk

We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

1. Who We Are

Company Name: Southern Access Solutions Ltd
Company Number: 4578856
Registered Office: Southern Access Solutions Ltd, Furnace Place, Crawley, West Sussex, RH10 6HE
Email: Enquiries@southern-access.co.uk

For the purposes of data protection law, we are the “data controller” of your personal data.

2. What Personal Data We Collect

We only collect personal data that you voluntarily provide to us.

This may include:

Name

Email address

Telephone number

Information submitted through our contact form

Any information you provide in correspondence

We do not collect special category (sensitive) personal data.

3. How We Use Your Data

We use your personal data to:

Respond to enquiries

Communicate with you about your request

Maintain business records

Comply with legal obligations

We do not use your data for marketing purposes.

4. Lawful Basis for Processing

We process your data under the following lawful bases:

Legitimate interests – responding to enquiries and operating our business

Contract – where communication relates to potential or actual services

Legal obligation – where required by law

5. Sharing Your Data

We do not sell or trade your personal data.

We may share data with:

IT or website hosting providers

Professional advisers (e.g., accountants or legal advisers)

Authorities where required by law

All third parties are required to respect the security of your data.

6. Data Retention

We retain personal data only for as long as necessary to:

Respond to enquiries

Maintain business records

Comply with legal obligations

When data is no longer required, it is securely deleted.

7. Your Rights

Under UK data protection law, you have the right to:

Request access to your personal data

Request correction of inaccurate data

Request erasure of your data

Object to processing

Request restriction of processing

To exercise your rights, contact: [Contact Email]

If you are dissatisfied with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO).

Website: https://www.ico.org.uk
Telephone: 0303 123 1113

8. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, misuse, or disclosure.

9. Cookies

Our website may use essential cookies necessary for basic website functionality.

We do not use analytics, tracking, or marketing cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.